Payments & Invoices
Pay securely online or via bank apps. Choose the option that works best for you.
How payment works
- You receive an invoice (or we confirm a quoted amount).
- Select a payment method below.
- Include your full name and invoice # in the memo/notes.
- Receive a receipt automatically (or by email for Zelle/Cash App).
Payment terms
- Tax prep & amendments: Payment due at sign-off (before e-file or delivery). Larger scopes: 50% deposit at engagement + 50% at sign-off.
- Small cleanups (< $400): Pay in full to start.
- Bookkeeping & payroll: Onboarding fee + first month upfront, then monthly auto-pay (ACH/Zelle preferred).
- Rush work (≤72 hrs): +20% rush fee (quoted in advance).
- Scope changes: Confirmed with a change-order and updated quote before proceeding.
- Refunds: Deposits refundable only for unused work if we cannot proceed. After e-file/delivery, fees are non-refundable.
- Overdue: Work pauses after 7 days past due; reactivation fee may apply.
Tip: Prefer Zelle to avoid the 5% card processing cost.
Credit/Debit Cards (via SecureFilePro)
- Pay securely in the portal; receipts emailed automatically.
- Processing fee: 5% applies to card payments.
Zelle (no fee)
- Send from your banking app to: pay@grftax.com
- Memo: Your Name — Invoice #
- Forward the Zelle confirmation email if you need a receipt copy.
Cash App (no fee)
- Send to: $grftax
- Note/Memo: Your Name — Invoice #
- We’ll mark your invoice paid after receipt.
FAQ
- I can’t find my invoice. Log in to the portal to view open invoices or request a resend.
- Card declined? Try another card/bank, check address/ZIP, or call your bank to approve.
- Paid by Zelle/Cash App but no receipt yet? Email the confirmation to tax@grftax.com and we’ll post it.
- Need a business receipt? Use the memo to include your company name or email us to update the receipt.
Security: Please don’t email card or bank info—use the portal, Zelle, or Cash App as above.